We’re small. Is this overkill?

No. Small teams benefit most from automation, because the alternative is staff time you don’t have. We build the systems that let a lean team operate like a larger one.

Can you work with our CRM?

We work across donor and constituent platforms and build integrations where systems don’t talk to each other. Most retention problems we find are data problems first.

Can you help with recurring giving?

Yes — it’s the same retention infrastructure we build for subscription businesses, applied to monthly donors.

How do you handle sensitive donor data?

Carefully, and with least-privilege access. Donor data is held in trust, and the systems we build reflect that.

Jump sections

Industries / Nonprofits

Donor retention is the whole game.

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Acquiring a new donor costs multiples of renewing an existing one, and most organizations spend nearly all their attention on the first. The infrastructure that keeps donors — clean data, timely acknowledgment, journeys that show impact — is usually the least invested-in part of the operation. That’s where we work.

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The systems that keep donors are the least invested-in part of the operation.

Acquiring a new donor costs multiples of renewing an existing one — yet the plumbing that actually retains them is where organizations spend the least. Clean data, timely acknowledgment, and journeys that show impact are what turn a one-time gift into a lasting relationship.

We build that donor infrastructure — the portals, the journeys, the data plumbing — and then we operate it, so a lean team can run like a much larger one.

New donor

Acknowledge

A receipt that arrives once, on time.

Onboard

Segmented welcome by gift type and size.

Show impact

Reporting that proves the gift did something.

Renew

Appeals and lapsed-donor winback.

Recurring gift

Monthly giving — durable revenue.

Durable, recurring revenue

What nonprofits actually need built

Retention problems are usually data problems first. These are the pieces that quietly decide it.

Donor data that holds together

Duplicate records, broken syncs, and manual reconciliation quietly corrode every campaign that runs on top of them.

Reliable acknowledgment

A receipt that arrives late, twice, or not at all is a retention problem disguised as a technical bug.

Journeys, not blasts

First-time donor, recurring giver, lapsed supporter, and major donor are different relationships and need different sequences.

Portals that work

Giving pages and donor portals are where intent turns into revenue — friction or slowness there is pure loss.

Recurring giving

Monthly donors are the closest thing to durable revenue a nonprofit has, sustained by the same retention mechanics we build for subscription businesses.

What we build and operate

The infrastructure your mission runs on.

Giving portals and donation infrastructure

The pages and flows where donations actually happen, built to be fast and to work on the first try.

Giving portals and donation infrastructure

The pages and flows where donations actually happen, built to be fast and to work on the first try.

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Donor lifecycle

Segmented onboarding, impact reporting, renewal, lapsed-donor winback, and recurring-gift retention. See email & lifecycle.

Donor lifecycle

Segmented onboarding, impact reporting, renewal, lapsed-donor winback, and recurring-gift retention. See email & lifecycle.

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Campaign rollouts

Coordinated multi-segment communication for appeals, launches, and deadline moments, sequenced so each audience gets the right message.

Campaign rollouts

Coordinated multi-segment communication for appeals, launches, and deadline moments, sequenced so each audience gets the right message.

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Data and systems plumbing

CRM integrations, deduplication, and the unglamorous fixes that make everything downstream trustworthy. We’ve diagnosed and resolved donor-platform issues ranging from duplicate confirmation emails triggered by payment retries to multi-second form-submission delays that were costing completions. See custom tooling.

Data and systems plumbing

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Questionsbuyersask

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I've worked with Lightdrop on multiple projects over the last 5 years and am always amazed with the level of strategy, guidance and execution they bring to the table. Lior and his team are masters in digital and brand marketing.